ACCEPTABLE USE POLICY
1. Introduction
| 1.1. |
This Acceptable Use Policy ("AUP" or the "Policy")
from World-Link Communications Inc. (including its parent and
affiliated companies) (collectively "World-Link")
is designed to help protect World-Link, its customers/end-users
("Customer(s)") and the general Internet community
from abusive or illegal activities. It applies to all Customers
who subscribe to or use any of World-Link's Internet Services.
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| 1.2. |
By using any of the Services offered by World-Link, the Customer
is bound by, and must comply with this Policy in its entirety
in addition to any other World-Link terms of service the Customer
has already agreed.
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| 1.3. |
World-Link reserves the right to revise this Policy at any
time and advises all Customers to visit our websites regularly
to ensure their activities conform to the most recent version.
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| 1.4. |
Each Customer who uses or purchases the Services is responsible
for their own activities and by accepting or using such service
from World-Link, agrees to ensure that use of the Services abides
by this Policy. No Customer shall permit or assist others to
use the Services in a manner or for a purpose that is contrary
to this Policy. Customers will be responsible for all violations
of this Policy traced to their account.
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| 1.5. |
Customers may only make use of the service while logged in.
The sole exceptions to this policy are E-Mail filters, which
process and sort mail as it arrives.
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| 1.6. |
Certain Internet services may contain language, pictures or
other content which some individuals may find offensive, inflammatory,
or of an adult nature. World-Link does not endorse such materials
and disclaims any and all liability for such content. Access
to such materials is at Customer's own risk.
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| 1.7. |
Use of any information obtained through the Services is done
so at Customers' own risk. World-Link denies any responsibility
for the content, accuracy or quality of information obtained
through its Services.
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| 1.8. |
Use of other organizations' networks or computing resources
is subject to their respective permission and usage policies.
Complaints regarding violations of this Policy or any other unlawful use should be directed to complaints@iwlink.ca .
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2. Violations of World-Link 's Acceptable Use
Policy
| 2.1. |
World-Link Internet Services are provided solely for residential
use; without limitation, Customers may not use the Service or
any equipment provided in connection with the Service for operation
of an Internet Service Provider's business or for any other
purposes.
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| 2.2. |
System violation and/or abuse is defined as any use of World-Link
resources, which disrupts the normal use of the system or Internet
services for others. Examples of violations and abuse include,
but are not limited to the following:
| 2.2.1. |
invade another person's privacy; unlawfully use,
possess, post, transmit or disseminate obscene, profane
or pornographic material; post, transmit, distribute or
disseminate content that is unlawful, threatening, abusive,
libelous, harassing, slanderous, defamatory or otherwise
offensive or objectionable; unlawfully promote or incite
hatred; or post, store, transmit or disseminate objectionable
information, including, without limitation, any transmissions
constituting or encouraging conduct that would constitute
a criminal offense, give rise to civil liability, or otherwise
violate any municipal, provincial, federal or international
law, order or regulation;
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| 2.2.2. |
access any computer, software, data, or any confidential,
copyright protected or patent protected material of any
other person, without the knowledge and consent of such
person, or use any tools designed to facilitate such access,
such as "packet sniffers";
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| 2.2.3. |
upload, download, post, publish, deface, modify,
transmit, reproduce, or distribute in any way, information,
software or other material obtained through World-Link
that is protected by copyright, or other proprietary right,
or related derivative works, without obtaining permission
of the copyright owner or right holder;
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| 2.2.4. |
falsify or delete any author attributions, legal
or other proper notices or proprietary designations or
labels or the origin or source of software or other material
contained in a file or other data.
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| 2.2.5. |
post, publish, modify, transmit, reproduce, or
distribute in any way, information, software or other
materials or tools designed for compromising the security
of the Services, World-Link's network or telecommunication
services such as guessing programs, cracking tools or
network probing tools;
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| 2.2.6. |
restrict, inhibit or otherwise interfere with
the ability of any other person to use or enjoy any of
the Services or the Internet or create an unusually large
burden on World-Link’s network and/or servers, including,
without limitation: posting or transmitting any information
or software that contains a virus, lock, key, bomb, worm,
trojan horse or other harmful or debilitating feature,
, or otherwise generating levels of traffic sufficient
to impede others' ability to send or retrieve information;
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| 2.2.7. |
disrupt World-Link's backbone network nodes or
network service, or otherwise restrict, inhibit, disrupt,
or impede World-Link's ability to monitor or deliver the
Services;
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| 2.2.8. |
interfere with computer networking or telecommunications
systems and/or service to or from any Internet user, host,
server or network, including but not limited to compromising
the security of or tampering with system resources or
accounts, denial of service attacks, overloading a service,
improper seizure and abuse of operator privileges ("hacking")
or attempting to "crash" a host, disrupting
sessions of other Internet users or consuming excessive
amounts of CPU time, memory or disk space;
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| 2.2.9. |
using an Internet host's resources in a manner
which is not authorized by its administrators. This includes
mail relaying, transmitting chain letters, make-money-fast
or pyramid style schemes of any sort.
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| 2.2.10. |
resell any of the Services or use the Services
other than for Customer's own personal purposes. Without
limiting the foregoing, Customers agree that they will
not use the Services to provide Internet access or any
other feature of the Services to any third party;
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| 2.2.11. |
operate a server in connection with the Services
including but not limited to mail, news, file, gopher,
telnet, chat, web, or host configuration servers, multimedia
streamers, or multi-user interactive forums.
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| 2.3. |
World-Link will respond appropriately to allegations of violations
of this Policy if World-Link becomes aware of inappropriate
use of the Services. Although World-Link has no obligation to
monitor the Services and/or network, World-Link and its various
affiliates reserve the right to monitor bandwidth, usage and
content from time to time to operate the Services; to identify
violations of this Policy; and/or to protect the network and
Customers.
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| 2.4. |
World-Link will exercise its best efforts to first notify
Customers of any contravention of this Policy. However, if the
Service is used in a way which World-Link or its affiliates,
in their absolute sole discretion believe in good faith, violate
this Policy, World-Link or its agent may, in their absolute
sole discretion, take any actions they deem appropriate. Such
action may include, but is not limited to temporary or permanent
removal of content, cancellation of newsgroup posts, filtering
of Internet transmissions and the immediate suspension or termination
of all or any portion of the Services. Neither World-Link nor
its affiliates will have any liability for any such mitigating
actions and remedies. In addition, World-Link may take any other
action, legal or otherwise as it deems appropriate.
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| 2.5. |
World-Link reserves the right to investigate suspected violations
of this Policy, including gathering of information from the
user or users involved and the complaining party, if any, and
examination of material on World-Link's server and network.
During an investigation, World-Link may suspend, block or terminate
the account(s) involved or the Customer's access to the Services
and/or remove material which violates this Policy. Violations
of this Policy may also subject the account holder(s) to criminal
or civil liability. Customers hereby irrevocably authorize World-Link
to cooperate with (1) law enforcement authorities in the investigation
of suspected criminal violations, and (2) system administrators
at other Internet service providers or other networks or computing
facilities in order to enforce this Policy; and, (3) any other
tribunals, quasi-government or non-government organizations
and corporations. Such cooperation may include World-Link providing
the username, IP address, or other identifying information about
a subscriber.
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| 2.6. |
Upon termination of any account, World-Link has the absolute
authority to delete any files, programs, data and email messages
associated with such account.
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| 2.7. |
The failure of World-Link or its affiliates to enforce this
Policy, for whatever reason, shall not be construed as a waiver
of any right to do so at any time. Customers agree that if any
portion of this Policy is held invalid or unenforceable, that
portion will be construed to be consistent with applicable law
as nearly as possible and the remaining portions will remain
in full force and effect. This Policy shall be exclusively governed
by, and construed in accordance with the laws of the Province
of Ontario, Canada.
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3. Network / Security
| 3.1. |
Customers are prohibited from using the Service for activities
that include, but are not limited to:
| 3.1.1. |
share of Account UserID and password for any purpose,
including for the purpose of concurrent login sessions
from the same account.
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| 3.1.2. |
cause an Internet host to become unable to effectively
service requests from other hosts.
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| 3.1.3. |
run and/or hosting server applications including but
not limited to HTTP, FTP, POP, SMTP, Proxy/SOCKS, and
NNTP.
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| 3.1.4. |
analyze or penetrate an Internet host's security mechanisms.
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| 3.1.5. |
forge any part of the TCO/IP packet headers in any way.
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| 3.1.6. |
commit any act which may compromise the security of
Customers' Internet host in any way.
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| 3.2. |
Customers are solely responsible for the security of their
system and account. World-Link will offer complete disclosure
and full co-operation with law enforcement agencies in connection
with any investigation arising from a breach of this Policy.
And the Customers hereby acknowledge and irrevocably authorize
World-Link for such full disclosure.
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| 3.3. |
In the event that multiple complaints are received by World-Link
in regards to any breaches of this Policy on a particular Customer's
account, at the discretion of World-Link, a processing fee per
complaint received, in addition to administration fee, may be
applied to such Customer's account.
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4. Newsgroups / Discussion Forums Use
| 4.1. |
World-Link does not control newsgroups or any discussion forums'
content nor is World-Link responsible for postings by Customers.
Customers are responsible for determining the policies of a
given newsgroup or discussion forum prior to posting.
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| 4.2. |
World-Link reserves the right in its absolute discretion to
discontinue access to any newsgroup or discussion forum at any
time without notice or cause. for any reason whatsoever without
notice.
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| 4.3. |
Newsgroup and forum postings must comply with each newsgroup's
or discussion forum's respective charter or FAQ.
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| 4.4. |
Customers may not attempt to "flood"/spam or disrupt
newsgroups or discussion forums. Disruption is defined as posting
a large number of messages to a newsgroup or discussion, which
contain no substantive content, to the extent that normal discussion
in the group is significantly hindered as may be reasonably
determined by World-Link. Examples of disruptive activities
include, but are not limited to, posting multiple messages with
no text in the body, or posting many follow-ups to messages
with no new text.
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| 4.5. |
Customers may not post advertisements, commercial or unsolicited
messages of any kind, unless expressly permitted by the charter
or FAQ of the applicable newsgroup or discussion forum.
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5. Electronic Mail (E-Mail)
| 5.1. |
Customers may not send commercial E-Mail through their accounts
with World-Link, and must cease and desist forthwith once a
recipient has requested that Customer discontinue such communication.
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| 5.2. |
Customers may not send (or send on their behalf via a third
party) bulk unsolicited E-Mail to any account with World-Link
that (1) has not specifically requested such information, or
(2) that leads to complaints from the recipients of such unsolicited
E-Mail. World-Link's Services shall not be used to send bulk
unsolicited advertising messages to other network users.
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| 5.3. |
The forwarding or propagation of chain letters of any type
(including charity requests or petitions for signatures) is
prohibited whether or not the recipient wishes to receive such
mailings.
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| 5.4. |
"Mailbombing" (i.e. intentionally flooding a user,
server, account or site with large or numerous E-Mail messages)
is strictly prohibited.
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| 5.5. |
Customers may not forge header information.
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| 5.6. |
World-Link prohibits the use of Customer's accounts, or network
connections, to collect replies of messages sent from any another
provider that violates the rules of this Policy or those of
the originating provider.
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| 5.7. |
World-Link will investigate complaints regarding e-mail and
may take action as set out in the Policy, if, in its sole discretion,
an e-mail message is found to be in violation of this Policy
or applicable laws.
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| 5.8. |
Customers agree that in an effort to protect customers against
spam e-mail, World-Link limits email sent in a single email
to a maximum of 25 recipients.
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| 5.9. |
Customers agree to send advertising material only to addresses
that have specifically requested such material. Customers are
prohibited from sending unsolicited advertising mailings, whether
commercial or informational in nature. World-Link will not forward
mail of accounts terminated for bulk mailing or unsolicited
advertising.
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| 5.10. |
Customers agree not alter the headers of email messages to
conceal their email address or to prevent account holders or
other email users from responding to messages.
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| 5.11. |
Customers agree not send e-mail to any user who does not wish
to receive it, either to an account holder in World-Link's Network
or otherwise. Customers agree to refrain from sending further
e-mail to a user after receiving a request to stop.
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| 5.12. |
Customers agree not to send chain letters. Chain letters are
unsolicited by definition and may not be propagated by using
World-Link Services.
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| 5.13. |
Customers agree not send, propagate, or reply to mail bombs.
Mail bombing is defined as either emailing copies of a single
message to many account holders, or sending large or multiple
files or messages to a single user with malicious intent.
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| 5.14. |
Violations of any of the World-Link policies outlined in this
document may result in massive numbers of e-mail responses.
If a World-Link account holder receives a large volume of email
which results in affecting World-Link's resources, World-Link
may shut down the account holder's mailbox.
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| 5.15. |
Customers agree to pay a nominal fee set from time to time
by World-Link known as clean-up fee (presently set at $1.00)
for each individual bulk unsolicited commercial email sent via
account holder's account. If this charge goes unpaid, it will
be put into collections within 30 days. World-Link reserves
the right to take legal action at any time in order to claim
the payment from the account holder.
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| 5.16. |
World-Link reserves the right to publish an account holder's
account information to the maximum extent allowed by law, to
a publicly accessible list/location if the account violates
this Policy, which will allow other Internet Service Providers
to identify all account holders that abuse Internet privileges.
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6. Internet Relay Chat (IRC) / Chat
Using an IRC Server or any other chat service, Customers must comply with the
rules and regulations set out by the server administrator. While using IRC or
any other chat service, Customers are prohibited from conducting activities
that include, but are not limited to
| 6.1. |
Sending messages that include advertisements or commercial
content of any kind in an unsolicited matter.
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| 6.2. |
Attempting a denial of service attack either automated via
a bot or manually conducted.
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7. World Wide Web Use
| 7.1. |
The Customer is solely responsible for the content of Web
pages owned by their account(s).
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| 7.2. |
World-Link reserves the right to remove or refuse to post
any information or materials on their Web page that it, in its
sole discretion deems offensive, indecent or otherwise inappropriate
whether such material or its dissemination is unlawful, or where
such information violates the terms of this Policy.
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| 7.3. |
Customers may not use World Wide Web pages within or outside
the World-Link domain to violate any part of this Policy, or
to attempt to disrupt the pages or Internet experiences of other
users.
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